Care Natura
Website: https://carenatura.co.uk
Last Updated: 25 June 2026
1. Introduction
These Terms and Conditions (“Terms”) govern your use of the Care Natura website and any products, services, or information provided through it.
By accessing or using our website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please discontinue use of the website immediately.
2. Company Information
Care Natura
2nd Floor College House
17 King Edwards Road
Ruislip, London
United Kingdom, HA4 7AE
Website: https://carenatura.co.uk
Email: support@carenatura.co.uk
Care Natura operates in accordance with applicable laws and regulations of the United Kingdom.
3. Use of the Website
You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of others.
You must not:
- Use the website in violation of any applicable law or regulation.
- Attempt to gain unauthorized access to any part of the website, servers, or databases.
- Upload or transmit viruses, malware, or harmful code.
- Copy, reproduce, distribute, or exploit website content without permission.
- Interfere with the operation, security, or functionality of the website.
We reserve the right to restrict or terminate access to users who violate these Terms.
4. Product Information
We strive to ensure that all product descriptions, images, pricing, and information displayed on our website are accurate and up to date.
However, Care Natura does not guarantee that:
- Product descriptions are completely error-free.
- Website content is always current or complete.
- Product packaging or appearance will exactly match website images.
We reserve the right to update, modify, discontinue, or replace products without prior notice.
5. Orders and Acceptance
All orders placed through our website are subject to acceptance and availability.
We reserve the right to:
- Refuse or cancel any order.
- Limit quantities purchased.
- Request additional verification before processing an order.
An order confirmation email does not constitute acceptance of your order. Acceptance occurs when your order has been dispatched.
6. Pricing and Payments
All prices displayed on the website are shown in the applicable currency and include VAT where required by law unless otherwise stated.
By placing an order, you agree that:
- Payment must be received before products are dispatched.
- You are authorized to use the chosen payment method.
- Pricing errors may be corrected, and affected orders may be cancelled or amended.
We reserve the right to update pricing at any time without notice.
7. Shipping and Delivery
Delivery times provided are estimates and may vary depending on location and courier services.
Care Natura is not responsible for delays caused by:
- Courier disruptions
- Customs procedures
- Severe weather conditions
- Events beyond our reasonable control
Risk of loss and ownership of products pass to you upon delivery.
8. Returns and Refunds
Returns and refunds are governed by our Refund and Returns Policy.
Please refer to our dedicated Refund and Returns Policy page for complete details regarding:
- Eligibility for returns
- Refund processing
- Damaged or defective products
- Order cancellations
9. Intellectual Property Rights
All content available on this website, including but not limited to:
- Text
- Graphics
- Logos
- Product descriptions
- Images
- Videos
- Website design
- Software and code
is owned by Care Natura or its licensors and protected by intellectual property laws.
You may not reproduce, distribute, modify, or commercially exploit any content without prior written consent.
10. User Submissions
Any information submitted through forms, reviews, emails, or other communications must:
- Be accurate and truthful.
- Not violate any law or third-party rights.
- Not contain offensive, defamatory, or harmful material.
Care Natura reserves the right to remove or refuse any content submitted by users.
11. Limitation of Liability
To the maximum extent permitted by law, Care Natura shall not be liable for:
- Indirect or consequential losses.
- Loss of profits, revenue, business opportunities, or data.
- Website interruptions or technical failures.
- Reliance placed on website content.
Nothing in these Terms excludes liability for death, personal injury, fraud, or any liability that cannot legally be excluded under applicable law.
12. Website Availability
While we aim to maintain uninterrupted access to our website, we do not guarantee that the website will always be available, secure, or free from errors.
We may suspend, modify, or discontinue any part of the website without notice.
13. Third-Party Links
Our website may contain links to third-party websites for your convenience.
Care Natura does not control, endorse, or accept responsibility for the content, services, or privacy practices of external websites.
Accessing third-party websites is at your own risk.
14. Privacy and Data Protection
Your use of this website is also governed by our Privacy Policy.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR).
15. Confidentiality
Any confidential information exchanged between Care Natura and customers shall be treated as confidential and will not be disclosed except where required by law or with the consent of the relevant party.
16. Termination of Use
We reserve the right to:
- Restrict website access.
- Suspend customer accounts.
- Refuse services or orders.
- Remove access to website features.
where a user breaches these Terms or engages in unlawful or harmful activity.
17. Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of England and Wales.
Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts of England and Wales.
18. Changes to These Terms
Care Natura reserves the right to amend or update these Terms at any time.
Any changes will be posted on this page together with an updated “Last Updated” date.
Continued use of the website after changes have been published constitutes acceptance of the revised Terms.
19. Contact Information
For any questions regarding these Terms and Conditions, please contact:
Care Natura
2nd Floor College House
17 King Edwards Road
Ruislip, London
United Kingdom, HA4 7AE
Email: support@carenatura.co.uk
Website: https://carenatura.co.uk
By using our website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.