Care Natura
Website: https://carenatura.co.uk
Last Updated: 25 June 2026
1. Business Information
Trading Name: Care Natura
Business Address:
2nd Floor College House
17 King Edwards Road
Ruislip, London
United Kingdom, HA4 7AE
Business Status: Active
Care Natura operates as an online retailer offering skincare, beauty, wellness, and personal care products through its e-commerce platform.
2. Contact Information
Website:
https://carenatura.co.uk
Customer Support Email:
support@carenatura.co.uk
Business Address:
2nd Floor College House
17 King Edwards Road
Ruislip, London
United Kingdom, HA4 7AE
Customer Support Hours:
Monday – Friday
9:00 AM – 6:00 PM (GMT)
3. Business Activities
Care Natura provides:
- Online retail sales of skincare and personal care products
- Beauty and wellness products
- Face and body care solutions
- E-commerce and mail-order retail services
- Consumer-focused skincare and wellbeing products
Our mission is to create high-quality skincare products inspired by nature and supported by modern formulation standards.
4. Regulatory Compliance
Care Natura operates in accordance with applicable United Kingdom laws and regulations, including:
- Companies Act 2006
- Consumer Rights Act 2015
- Electronic Commerce (EC Directive) Regulations 2002
- Data Protection Act 2018
- UK General Data Protection Regulation (UK GDPR)
- Consumer Contracts Regulations
- Distance Selling and Online Consumer Protection Regulations
5. Payment Information
Payments made through our website are processed using secure encrypted payment systems.
Accepted payment methods may include:
- Debit Cards
- Credit Cards
- Secure Online Payment Gateways
- Approved Digital Payment Providers
For security purposes, Care Natura does not store complete payment card details on its servers.
6. Pricing Policy
- All prices displayed on the website are listed in GBP (£) unless otherwise stated.
- Prices may be amended at any time without prior notice.
- Promotional offers, discounts, and special campaigns may vary.
- Orders become binding only after acceptance and confirmation by Care Natura.
7. Delivery and Returns
Customers may return eligible products in accordance with our Refund and Returns Policy.
Return Conditions
- Products must be unused, unopened, and in their original condition.
- Return shipping costs are the responsibility of the customer unless the item is faulty, damaged, or incorrectly supplied.
- Refunds are processed after returned goods have been received and inspected.
- Refunds will be issued using the original payment method wherever possible.
Please refer to our Refund and Returns Policy for complete details.
8. Consumer Cancellation Rights
Customers may cancel orders under the following conditions:
Before Dispatch
- Orders cancelled before dispatch are eligible for a full refund.
After Dispatch
- Orders cancelled after dispatch may be returned in accordance with our Returns Policy.
- Refunds will be processed once the returned products have been received and approved.
Refund processing times may vary depending on your payment provider and financial institution.
9. Intellectual Property Rights
All materials displayed on this website, including but not limited to:
- Branding
- Logos
- Product descriptions
- Website design
- Graphics
- Images
- Text
- Digital content
are the intellectual property of Care Natura or its licensors and are protected by applicable intellectual property laws.
No content from this website may be copied, reproduced, distributed, modified, or commercially exploited without prior written permission.
10. Data Protection and Privacy
Care Natura processes personal information in accordance with:
- UK General Data Protection Regulation (UK GDPR)
- Data Protection Act 2018
- Privacy and Electronic Communications Regulations (PECR)
Further details regarding the collection, use, and protection of personal data can be found in our Privacy Policy.
11. Anti-Fraud and Security Policy
To protect our customers and business operations, Care Natura reserves the right to:
- Verify customer identity where necessary
- Refuse suspicious or high-risk transactions
- Cancel orders suspected of fraud or unauthorized activity
- Request additional verification before dispatch
- Report suspected fraudulent activity to relevant authorities
We actively monitor transactions to help prevent fraud and maintain website security.
12. Limitation of Liability
To the fullest extent permitted by law, Care Natura shall not be liable for:
- Indirect or consequential losses
- Loss of profits, revenue, or business opportunities
- Delays caused by third-party delivery providers
- Technical issues affecting website availability
- Losses arising from unauthorized website access
Nothing in this section excludes liability that cannot be excluded under applicable law, including liability for fraud, death, or personal injury caused by negligence.
13. Governing Law
All commercial transactions, purchases, and website use are governed by the laws of England and Wales.
Any disputes arising in connection with the website, products, or services shall be subject to the exclusive jurisdiction of the courts of England and Wales.
14. Official Legal Correspondence
All legal notices, regulatory communications, or formal correspondence should be directed to:
Care Natura
2nd Floor College House
17 King Edwards Road
Ruislip, London
United Kingdom, HA4 7AE
Email: support@carenatura.co.uk
15. Changes to Merchant Information
Care Natura reserves the right to update or amend this Merchant Legal Information page at any time to reflect business, legal, or regulatory changes.
Any updates will be published on this page together with a revised Last Updated date.
16. Contact Us
For any questions regarding our business information, policies, products, or legal notices, please contact:
Care Natura
2nd Floor College House
17 King Edwards Road
Ruislip, London
United Kingdom, HA4 7AE
Email: support@carenatura.co.uk
Website: https://carenatura.co.uk
By using our website, you acknowledge that you have read and understood this Merchant Legal Information page and agree to the terms applicable to your use of our services.